Sasa Cibula is a management and operations professional with more than 25 years of leadership experience across the logistics, retail, and service sectors, including experience with Fortune 25 companies. His background includes leading large teams, managing complex operations, improving performance, and holding full profit-and-loss responsibility at both the business-unit and regional levels. ◆ ◆ ◆ He holds undergraduate and graduate degrees in Criminal Justice Administration and Business Administration, along with professional credentials as a Lean Six Sigma Black Belt and Certified Project Manager. He is fluent in English, German, and Bosnian. ◆ ◆ ◆ Sasa writes about practical management systems, leadership accountability, operational execution, and sustainable performance improvement. His work combines formal education with extensive real-world experience to provide clear, usable guidance for supervisors, managers, and organizational leaders. ◆ ◆ ◆ He is currently developing the FORGE Operations System, a structured management approach designed to help organizations improve performance within all aspects of their operation. He is also writing *UNMANAGED*, a trilogy examining how organizations must rebuild workplace management systems for work shared by humans and intelligent technologies—without losing operational control or clear human inputs.