I am a veteran software and IT services executive, as well as a frequent speaker and an award-winning writer, having authored or produced eight other computer books and dozens of articles for publications like Computerworld, eWeek, and NetworkWorld. In addition, I served as the CEO of Easter Seals of Central Texas, co-founded the acclaimed, national non-profit Knowbility, and have been recognized by the Austin American-Statesman as one of the “Heroes Among Us” for my community service on non-profit boards and foundations.