Who's Leading Who?

Have you been promoted to supervise employees but have little to no managerial experience? My easy guide for first-time managers will help you learn basic skills to manager your hourly staff. Unfortunately, mid-level and C level management promote staff based on the halo effect. The halo effect is identifying someone to be a potential manager based on their good qualities. Perhaps the employee is dependable or hard working. These qualities are admirable but that does not always translate to being a good manager. Many people promoted to management lack the basic skills to lead a team. Truth be told higher level management may lack the skills themselves. My book “Who’s leading who? Will assist you as a 1st time manager to succeed. The case studies are framed within the housekeeping industry, but the principles can be applied across any service industry. Who am I? I have twenty years of managing entry level and mid-level managers. I have trained over 500 people in methods developed for entry level management.