First, Break All the Rules: What the World's Greatest Managers Do Differently

0 Control in the organization 64 10.1 What does “control” mean? 64 10.2 What kinds of controls? 64 10.3 Measure what matters 65 10.4 What will we monitor? 66 10.5 Flowcharting 66 10.6 Critical path planning 67 10.7 Not-for-profit note 69 10.8 Questions on the controlling function: 70