Communication Skills (Practical)
Health Care
ByMS Sowbharanika PSNA CETDr.C.Sankar Professor
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In the rapidly evolving healthcare landscape, the role of a pharmacist has expanded far beyond dispensing medications to serving as an integral bridge between complex medical science, interprofessional healthcare teams, and patient care. Effective communication is the cornerstone of safe pharmacy practice—improving patient compliance, preventing medical errors, and fostering trust in clinical and retail settings. The practical curriculum consists of 15 structured modules and workshops engineered to build comprehensive soft skills and professional etiquette across key focus areas:
• Clinical & Patient-Centered Interaction: Hands-on role-playing and case-based workshops covering prescription dispensing, patient counseling, handling difficult conversations, and managing culturally diverse patient populations.
• Written & Digital Documentation: Practical training in drafting professional emails, preparing clear Patient Information Leaflets (PILs), creating accurate drug labels, and utilizing modern digital communication platforms.
• Oral Presentation & Interpersonal Dynamics: Interactive sessions dedicated to active listening, non-verbal body language, group discussions, structured presentations, mock job interviews, and interprofessional dialogues with doctors and allied healthcare workers.
Details
- Publication Date
- Aug 19, 2026
- Language
- English
- Category
- Science & Medicine
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): MS Sowbharanika PSNA CET, By (author): Dr.C.Sankar Professor
Specifications
- Format
- EPUB