Abstract. A real world application of Work Force Management discipline, applied to a Telco company. Also discussed are several scenarios of competitive analyses with a focus on quality assurance services.
Details
- Publication Date
- Apr 7, 2006
- Language
- Portuguese
- Category
- Computers & Technology
- Copyright
- All Rights Reserved - Standard Copyright License
- Contributors
- By (author): Ranerio Silva
Specifications
- Pages
- 16
- Binding Type
- Paperback Saddle Stitch
- Interior Color
- Black & White
- Dimensions
- US Trade (6 x 9 in / 152 x 229 mm)