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Image of Author Frank Piller

About
Frank Piller

THe RWTH TIM Group is one of Europe's leading research groups on innovation and technology management. Located at RWTH Aachen University, Germany's premier institute of technology and engineering school, the group has gained a strong reputation for research on open innovation, customer co-creation, strategic capabilities for innovation & change, customer-centric organization, and mass customization & personalization strategies. Frank Piller is a professor of management and the director of the RWTH Technology & Innovation Management Group. He also is a co-director of the MIT Smart Customization Group at the Massachusetts Institute of Technology, USA.