www.bwenterprise.net Dr. Bryan K. Williams is a consultant, trainer, and author, who focuses on the areas of service excellence and organizational effectiveness. His passion is “to serve others so they may better serve the world”. Bryan lives for service, and is very passionate about helping companies reach high levels of service and organizational excellence. Prior to his current venture (B.Williams Enterprise), Bryan worked with the world-renowned Ritz-Carlton Hotel Company, LLC for almost 10 years. In his last role with The Ritz-Carlton, he was the Global Corporate Director of Training & Organizational Effectiveness. B.Williams Enterprise, LLC is a customer service consulting and training company which focuses on service excellence. The goal is to assist organizations, in various industries, to enhance their service to world-class levels.