Mark Laing is a professional Business Coach and Advice Marketing Strategist based in Melbourne, Australia. He has coached financial planners and business owners since 1996. He has a Bachelor of Business, majoring in marketing, and an MBA. Mark spends over 80 percent of his business life working directly with small business owners. He spent the past few years developing and testing a comprehensive range of tools, checklists and practical action-based materials for business owners. In 2006 he established the “FORMIDABLE Business Program” and has written a range of small business guides available as PDF downloads.