www.jimmyhendersonbooks.com Jimmy has an Honours degree in Philosophy (metaphysics), a post-graduate certificate in Trauma Counselling and a Master’s’ degree in Psychology from the University of South Africa. He is a specialist in human thinking and behaviour and is now self-employed as a chartered practitioner in Organisational Development, specialising in people and change management. He offers his consultancy services to companies which wish to improve worker motivation, performance, quality and client service. Jimmy was previously an HR director and a service delivery programme-manager until his retirement. He has since worked part-time as a trauma counsellor for a large South African bank and also lectured at a local management school. He is presently also a distance (online) facilitator for a college in Cape Town, South Africa and has also been a volunteer Lifeline counsellor and trainer for many years.